Frequently asked questions

Talent Agent is the AI-native home base for your career. You build a structured profile from your resume, LinkedIn, and other sources, and the platform turns it into a Talent Passport - your evidence-backed snapshot of skills, experience, and goals. A private AI career coach reads from it, and you can share or refine it however you want.

The candidate experience is live now. That includes the Talent Passport, Career Intelligence (your private AI career coach), the Resume Builder, Cover Letter generation, Saved Answers, and private Passport sharing. The recruiter platform - marketplace matching, recruiter outreach, and the application pipeline - launches soon; you can join the waitlist from the recruiter section on our homepage.

Job boards are listings. Talent Agent is the layer underneath: a structured profile you own, an AI coach that reads it, and tools that turn it into the artifacts you need (Passport, resume, cover letter). When the recruiter platform launches soon, that same profile will power evidence-backed matches - no keyword guessing.

Candidates who want to understand where they stand, sharpen how they present themselves, and have a private coach that knows their work. Recruiters and admins can join the waitlist for the matching and evaluation side, launching soon.

AI does the structured work behind the scenes: extracting a profile from your resume, scoring profile strength, generating Career Intelligence reads, drafting tailored resumes and cover letters, and finding evidence gaps to close. Every AI output is grounded in your profile and traceable back to it.

Start by uploading a resume - the platform will extract a structured profile from it. The profile goes well beyond a document: it captures your experience, skills, goals, and preferences in a format the AI can actually reason about. You can also connect LinkedIn, GitHub, and answer follow-up questions to tighten the picture.

Your Talent Passport is the evidence-backed home for your career - skills with proof behind them, your work and impact, what you're aiming for next, and a profile-strength score that tells you where you stand at a glance. It lives in your account and is the page most candidates spend the most time on.

Career Intelligence is your private AI career coach. It reads your profile and gives you three things: a Snapshot of how you're positioned, a Job Fit read for any job description you paste in, and a Growth Plan toward a target role. Everything is qualitative (strong / developing / needs improvement) and lives entirely in your account.

Yes - from Settings - Sharing, you can generate a private link to your Talent Passport. You pick which sections to include, whether to mask contact info or compensation, when the link expires, and you can revoke it anytime. Share links aren't indexed by search engines or surfaced anywhere public.

Yes. Resume Builder turns your profile into an ATS-friendly resume in your choice of template and tone, and can be tailored to a specific job description. Cover Letters drafts a job-specific letter grounded in your profile, with refinement controls, ATS keyword coverage, and PDF/DOCX export.

Your profile is scoped to your personal account. Nothing about you is broadcast publicly or shared with employers unless you explicitly choose to share it - via a Passport link, resume, or cover letter you send. Your visibility settings (pause profile, hide from current employer, anonymous preview, require intro approval) take effect for any future discovery once the recruiter side goes live.

GitHub analysis is held in a separate, isolated module - it never silently boosts your main skills list or merges into your profile. You can opt in to copy specific GitHub-derived skills into your profile from Data Sources, or disconnect GitHub at any time.

The recruiter platform - marketplace matches, recruiter outreach, and the application pipeline - launches soon. You don't need to do anything to be ready: your Passport and profile carry over directly. Recruiters can join the waitlist from our homepage.

When a recruiter publishes a role, the platform will run your profile through the must-have rules (work authorization, location, etc.), score you across several areas (skills, experience depth, trajectory fit), and combine those into an overall fit. Matches surface with an explanation describing what aligned.

Only after both sides have explicitly opted in. Until then they'll see your structured profile and match score but not your name, email, phone, or any direct contact info. Visibility controls you set today (anonymous preview, intro approval, hide-from-current-employer) will be honored when discovery goes live.

Recruiters will post a role, attach an evaluation workflow their admin has set up, and review a ranked shortlist with evidence-backed fit explanations. They'll tailor each workflow per role without touching the underlying template, with full visibility into why a candidate was filtered or ranked where they were.

Recruiters and hiring teams can join the waitlist from the recruiter section on our homepage. We'll roll out access in waves as we launch.

It confirms the address is real and reachable before any data is associated with it - important because matches, messages, and password resets all flow through email. New accounts can't sign in until verification is complete.

Check your spam folder for a message from noreply@usetalentagent.com. If it's still not there, request a new link from the confirmation page (or the sign-in page). Verification links expire after 24 hours and each link can only be used once.

Click "Forgot password?" on the sign-in page and enter your email. If an account exists, you'll receive a single-use reset link. It expires after 15 minutes. Completing the reset signs you out of every device so a stolen session can't outlive the password.

Yes - change it from the settings page while signed in. Your current device stays signed in; every other session is revoked.

Only you, by default. Your profile, Passport, source documents, and Career Intelligence reads are scoped to your personal account. Nothing about you is broadcast publicly, indexed by search engines, or shared with employers unless you explicitly choose to share it.

From Settings - Sharing you can create a private link to your Talent Passport. Per link you choose which sections are visible, whether to mask contact info or compensation, and when it expires - and you can revoke it at any time. Links are marked 'no-store' and 'noindex' so they shouldn't be cached by browsers or indexed by search engines.

From Settings - Availability & visibility you can pause your profile (excludes you from new discovery), hide from your current employer, require anonymous preview until you opt in, and require an intro approval before any identity is revealed. These take effect for any future discovery surface once the recruiter platform goes live.

Your profile data is used to power features in your own account: building your Talent Passport, generating Career Intelligence reads, drafting resumes and cover letters, and running your AI assistant. It is not sold, not used for advertising, and not used for purposes outside the platform.

Every uploaded file is scanned for malware before it's processed and encrypted at rest in object storage. We don't upload your original files (PDFs, DOCXs) to third parties - we extract their text within our own systems first. That extracted text is then sent to our AI provider (currently OpenAI) to build your structured profile and power generated outputs; under our agreement it is never used to train AI models, and the provider retains it only briefly (up to 30 days) for abuse monitoring before deleting it.

Yes - in transit and at rest. All traffic to the platform runs over HTTPS/TLS with HSTS enforced, so data moving between your browser and our service is encrypted. Stored data - your profile, documents, and database records - is encrypted at rest with AES-256.

No. Your data is never used to train AI models. To run the platform, we send your data - including the text of your resume and your structured profile fields - to our AI provider (currently OpenAI) so it can extract your profile, generate Career Intelligence reads, and draft resumes and cover letters. Under our agreement with that provider, your data is not used for training and is not sold; the provider may retain it briefly (up to 30 days) to monitor for abuse, after which it is deleted.

When you use the 'Was this helpful?' thumbs on an AI block or send us a note from the Help Center, we save your rating, the page you were on, and any comment you wrote. We use it to improve the product and never share it back to anyone you're talking to on the platform.

Yes. You can enable two-factor authentication (2FA) with any standard authenticator app from your account settings. Once on, sign-in requires your password plus a time-based code, and we issue one-time recovery codes in case you lose your device.

Account deletion removes your profile, source documents, and extraction artifacts. Any share links you've generated are revoked at the same time and stop working immediately.